– First Cranes was established in 2001they are one of the leaders in the crane industry in Egypt and the Middle East. Serving both private and public sectors and many more contracting companies outside of Egypt. Handling customers Requests and managing collaboration between teams to deliver final product to customers is a hassle. Digital transformation was the challenge for this project. Facing employees resistance to change and adapting to use Zoho all over Sales cycle and Projects to keep track of time and quality wasn’t easy. The success in both departments and getting final reports to facilitates their daily work is the reason behind going beyond. The vision is to expand all over multiple Zoho apps and also introducing Zoho IOT for the manufacture is their vision for now.
License Plan: Zoho CRM , Zoho Projects
Company Size: 25