Vetwork is a tech-startup that provides services for pets petcare at home services including healthcare, vaccines, transportation and etc. Vetwork were using multiple platforms to manage their bsuiness process from google sheets , mails , Zapier were all the information were scattered across these different platforms resulting to no customer data base and poor customer quality.
Challenges:
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Track part-time employees ( Vets )
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Track pets vaccinations and profiles , Ownership , Automations and reminders
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Track services bookings and team availability
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Track home visits quality
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Financial Statements specially with the part-time employees as they were tracked as their customers and vendors in some transactions. There was multiple workarounds to be managed
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Tracking assets (Tools)and vaccines owned by organizations
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Filtering requests and assigning to Vets with multiple criteria including regions and shifts and first vet response.
License Plan: Zoho One
Implemented Apps:
CRM , Sales IQ , Social, Form, creator, Books , Inventory
Website: http://vetwork.co
Company Size: 25
